The UX of Reading
Time line : 10/12/20–17/12/20
Group numbers : Cat, Yitong (Giada), Rikkie
Reading is a very simple thing for most people, get information with your eyes.But this is very difficult for people with visual impairment and blind people and even deaf-blind people. And especially for the deaf-blind people, they only use their hand to get information from the outside world. However, they are always be ignored by normal people, in other words, normal people don’t know how to help those people.
Literature review and Research
In this part, we searched some articles about the the situation of the life of deafblindness and the methods of how to help deaf-blind people. And then we found that some deaf-blind people tend to be more independent, they prefer to rely on some technology to support their life but some of one still need normal people to help them. As we know, not everyone can afford expensive equipment. As designers, we have the responsibility to design for this group of people.
Thus, we decided to design an experience to let people experience the deaf-blind people’s life and know how to help those people.
We searched some methods which not rely on technology to help deaf-blind people to access outside world, such as deaf blind manmual alphabets, finger braille and etc. But, we found that some methods need be professionally studied before we can be skillfully used. Hence, we selected three simple methods to design.
Besides, we also searched some videos about the deaf-blind people’s daily routine to know how hard those people live and they are eager to live as normal. Through their lives, we found some opportunities, and we found some words that will appear in life. Let people practice getting information in a deaf-blind way.
In the final outcome, we designed an exercise to let people experience the deaf-blind people’s life and their partner help them to get information. In this exercise, the user who play the role of deaf-blind people need to cover eyes with an eye mask and plug ears with earplugs. And your partner need to let you know the contents of the card by methods given.
Feedbacks & My thoughts
In this exercise, most people have failed and some of one think this exercise is so hard and never thought it would be so painful to be deaf-blind before. Thus, I think our exercise is meaningful, and we should let more people learn how to communicate with deaf-blind people. As designers, we also need to improve the user experience of people who need help, and let people generate more empathy through design.